Use cases › Catch a missing $980 refund across Apple and Affirm
Catch a missing $980 refund across Apple and Affirm
Devin ordered two iPhones from Apple with Affirm financing and trade-ins, then refused delivery of one and lost track of the refunds. He says Grok Bot, watching his email and accounts, spotted that Affirm had collected $980 for the phone he sent back while Apple never refunded it, and pulled together the order numbers, tracking and what to say. He called Apple himself, and Apple confirmed the refund was issued.
Prompt you can copy
A generic template written by Milo for this use case, not the original user's prompt.
View prompt
I returned or refused [ITEM] from [STORE] on [DATE]. It was paid with [CARD OR FINANCING, e.g. Affirm] and may include a trade-in. Search my email and the [STORE] and [LENDER] accounts and build a timeline: what I was charged, what was refunded, what the trade-in credited, and what is still being collected. Flag any money going out for an item I no longer have. For each problem, list the order number, return tracking, dates and amount, plus a short script I can use when I call. Do not contact anyone or change anything without asking me.
A generic template written by Milo for this use case, not the original user's prompt. Swap the [placeholders] before you run it.
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